Amelia is the leading intelligent virtual agent, powered by Conversational AI. She can be hired for jobs and tasks in any industry, and delivers superior digital services.
A Digital Human
Amelia possesses human-like skills to provide virtual customer support and IT Help Desk service. She can also act as a digital call center agent.
Builds Digital Agents On Her Own
Amelia is the only solution in the market that can create digital agents herself for routine, time-consuming tasks. It’s AI building AI.
Never Stops Learning
Amelia gains new knowledge and skills from every user conversation through the Amelia Integrated Platform.
More Than a Chatbot
Chatbots are just for FAQs. Amelia can do so much more.
Knows Your Language
Amelia speaks 100-plus languages for clear communication and personalized services.
Available Anywhere, Anytime
Users can communicate with Amelia by voice, chat, text — any channel they need.
Explore how these companies are utilizing Amelia for enhanced call centers, superior IT support, new digital banking services and more.
Aveanna, one of the largest Pediatric and Adult Home Health providers, deployed Amelia for 27,000 nurses to handle administrative and vaccine tracking tasks, allowing them to maximize time and productivity as they serve their patients.
Medical imaging firm, Carestream, deploys a digital agent to help familiarise new employees with the company.
CGI, the Montreal-based provider of IT and business consulting services, leverages Amelia as a Virtual Engineer to improve its automation and monitoring capabilities.
The leading chemical solutions company hired Amelia to support its employees and contractors with instant IT and HR support.
Deloitte provides industry-leading audit and assurance, tax and legal, consulting, financial advisory, and risk advisory services to its global clients.
NTT DATA, a part of NTT Group, is a trusted global innovator of IT and business services, providing industry solutions, business process services, IT modernization and managed services.
Kenneth S. Nugent, P.C., Attorneys at Law
Amelia filled the role of a digital legal assistant to offload duties for the premier law firm’s intake specialists, receptionists and legal teams.
Resorts World Las Vegas
Amelia, renamed Red, was hired by the innovative resort as a digital concierge. At the resort, guests are introduced to Red via the video below to learn how Red can assist them throughout their stay.
Telefónica deployed Amelia as a real-time live customer service rep. After a four-month ramp up, Amelia now handles 100% of all call volume. She recognizes customer intent correctly on 87% of calls, and customer abandonment rates on Amelia-led calls decreased 24% from the initial week of deployment.
Toyota Financial Services España
Amelia is hired to provide financial contract management support for the Spanish subsidiary of the global auto financing company.
Amelia and Unisys Corporation have embedded cognitive AI capabilities within InteliServe™, the Unisys workplace automation platform, to provide an integrated suite of best-in-class cognitive technology that resolves workplace issues from tech and HR to legal and finance.
Visionworks hired Amelia as its virtual specialist for customer service and patient engagement, interacting with users to schedule/confirm eye appointments, conduct follow-ups, and initiate patient outreach via phone, mobile and text.
How does Amelia deliver extraordinary experiences? Interview Amelia to see examples of the roles that she can take on for your company.
Amelia knows how customer service works across industries, making her the ideal digital call center agent.
Amelia provides 24/7 support and monitoring while handling an unlimited amount of inquiries.
IT Service Desk Agent
Amelia is a master at IT Service Desk tasks, handling high volumes of support requests end-to-end.
Amelia provides always-on HR services, supporting hundreds of employee inquiries each month.
Our customers are building extraordinary experiences every day.
Learn more in these Customer Stories.
Amelia Enhances Guest and Employee Experiences at Resorts World Las Vegas
Visionworks Transforms Its Customer Experience Operations with Amelia
Amelia Handles More Than 1 Million Bankia Customer Calls in a Year
Amelia Onboards Nearly 3,000 New Clients as a Digital Legal Assistant
Aveanna Healthcare Improves Employee Experiences with Amelia
Amelia delivers real business value for our clients — from improving customer satisfaction, to speaking with millions of users at once.
Amelia increases customer satisfaction. For one company, her Net Promoter Score is 16 points higher vs. human colleagues.
Amelia thrives in companies with large customer bases. She currently supports 9.1 million active users for a global firm.
Quality customer service requires clear communication. Amelia speaks 100-plus languages for personalized experiences.
Call centers deliver quality service at amazing scale with Amelia, who averages 7 million conversations each month.
Amelia's integration framework is built on Apache Camel, an open-source framework with thousands of integration templates.
Amelia builds brand loyalty. At one company, more than nine out of 10 consumers gave her service top marks.