Companies worldwide depend on Amelia digital agents to enhance call centers, customer service and user experiences. Powered by Conversational AI, Amelia manages millions of tasks at scale in banking, insurance, healthcare and other industries.
A Digital Agent
Amelia digital agents provide virtual customer service and IT support, and alleviate pressures in understaffed call centers.
Builds Digital Agents
Amelia offers the only solution in the market that creates digital agents on its own. It’s AI building AI.
Never Stops Learning
Digital agents from Amelia gain new knowledge and skills from every user conversation and interaction.
More Than a Chatbot
Simple chatbots are just for FAQs. Amelia digital agents can do so much more.
Speaks Your Language
Amelia digital agents speak 100-plus languages for clear communication and personalized services.
Always Available
Users can communicate with Amelia digital agents by voice, chat, text — any channel they need.
Amelia is well-equipped to transform companies with large customer bases, such as one global firm where digital agents support more than 9 million active users.
108 Languages
Quality customer service requires clear communication. Amelia digital agents speak 100-plus languages for personalized experiences.
1000+ Integrations
Amelia's integration framework is built on Apache Camel, an open-source framework with thousands of integration templates.
90% Satisfaction
Amelia digital agents build customer loyalty — 9 out of 10 consumers at one global brand give Amelia top service scores.
Some of the world's largest companies depend on Amelia for customer service, IT support, new digital services and more.
Alcatel Lucent
Alcatel-Lucent Enterprise partners with Amelia to improve call center customer experiences and operations.
ASICS
The global sports company utilizes Amelia digital agents to improve customer experiences.
Aveanna Healthcare
Aveanna, one of the largest Pediatric and Adult Home Health providers, deploys Amelia to manage administrative tasks and enhance productivity for 27,000 nurses.
California Casualty
California Casualty (CalCas), a leading auto and home insurance carrier, is integrating Amelia into its front-line customer service operations.
CGI
CGI leverages Amelia as a Virtual Engineer to improve its automation and monitoring capabilities.
Chemours
Chemours, the leading chemical solutions company, deployed Amelia to support employees and contractors with instant IT and HR support.
Datacom
Amelia set to enhance employee experiences by delivering instant, human-like service desk support for Datacom, Australasia's largest homegrown tech company.
Fujitsu
Amelia is the cornerstone of Fujitsu's Intelligent Automation Platform to transform its customers’ services, improving employee satisfaction and productivity.
NTT DATA
NTT DATA, a part of NTT Group, is a trusted global innovator of IT and business services.
Kenneth S. Nugent, P.C., Attorneys at Law
Amelia is deployed as a digital legal assistant for the premier law firm’s intake specialists, receptionists and legal teams.
Resorts World Las Vegas
Resorts World Las Vegas hired Amelia, renamed RED, as the resort's digital concierge. RED provides a variety of services for resort guests and employees, including check-in and check-out, dinner reservations, booking time off and more.
Seguros SURA Chile
Seguros SURA Chile, a leading insurance carrier, is utilizing Amelia as a virtual care agent to increase the company's operational efficiencies and create extraordinary customer experiences.
Telefónica
Telefónica deployed Amelia as a real-time live customer service rep, handling 100% of all call volume.
Toyota Financial Services España
Amelia provides financial contract management support for the Spanish subsidiary of the global auto financing company.
Unisys
Amelia and Unisys Corporation have embedded cognitive AI capabilities within InteliServe™, the Unisys workplace automation platform.
Visionworks
Visionworks deployed Amelia as its virtual specialist for customer service and engagement, interacting with users to schedule/confirm eye appointments, conduct follow-ups, and initiate patient outreach via phone, mobile and text.
Amelia is repeatedly recognized by third-party analyst firms for industry leadership in Conversational AI, digital agents, vertical reach and innovation. Don't take our word for it — review our analyst recognitions from the past several years.