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Amelia Named the Leader in Everest Group Conversational AI Products PEAK Matrix® Assessment

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The Latest From Amelia

Create Extraordinary Customer Experiences

Amelia is the leading intelligent virtual agent, powered by Conversational AI. She can be hired for jobs and tasks in any industry, and delivers superior digital services.

A Digital Human

Amelia possesses human-like skills to provide virtual customer support and IT Help Desk service. She can also act as a digital call center agent.

Builds Digital Agents On Her Own

Amelia is the only solution in the market that can create digital agents herself for routine, time-consuming tasks. It’s AI building AI.

Never Stops Learning

Amelia gains new knowledge and skills from every user conversation through the Amelia Integrated Platform.

More Than a Chatbot

Chatbots are just for FAQs. Amelia can do so much more.

Knows Your Language

Amelia speaks 100-plus languages for clear communication and personalized services.

Available Anywhere, Anytime

Users can communicate with Amelia by voice, chat, text — any channel they need.

Interview Amelia

How does Amelia deliver extraordinary experiences? Interview Amelia to see examples of the roles that she can take on for your company.

Success With Amelia

Our customers are building extraordinary experiences every day.
Learn more in these Customer Stories.

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Amelia by the Numbers

Amelia delivers real business value for our clients — from improving customer satisfaction, to speaking with millions of users at once.

Get Started with Amelia

  • 16
    -Point
    NPS Gain

    Amelia increases customer satisfaction. For one company, her Net Promoter Score is 16 points higher vs. human colleagues.

  • 9100000

    Customers

    Amelia thrives in companies with large customer bases. She currently supports 9.1 million active users for a global firm.

  • 108

    Languages

    Quality customer service requires clear communication. Amelia speaks 100-plus languages for personalized experiences.

  • 7000000

    Conversations

    Call centers deliver quality service at amazing scale with Amelia, who averages 7 million conversations each month.

  • 1000
    +
    Integrations

    Amelia's integration framework is built on Apache Camel, an open-source framework with thousands of integration templates.

  • 90
    %
    Satisfaction

    Amelia builds brand loyalty. At one company, more than nine out of 10 consumers gave her service top marks.

Analyst Recognitions and Awards

Ready to Create Extraordinary Experiences?

We know Amelia can make a difference in your business — and we're here to help.

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