Companies worldwide depend on Amelia digital agents to enhance call centers, customer service and user experiences. Powered by Conversational AI, Amelia manages millions of tasks at scale in banking, insurance, healthcare and other industries.
A Digital Agent
Amelia digital agents provide virtual customer service and IT support, and alleviate pressures in understaffed call centers.
Builds Digital Agents
Amelia offers the only solution in the market that creates digital agents on its own. It’s AI building AI.
Never Stops Learning
Digital agents from Amelia gain new knowledge and skills from every user conversation and interaction.
More Than a Chatbot
Simple chatbots are just for FAQs. Amelia digital agents can do so much more.
Speaks Your Language
Amelia digital agents speak 100-plus languages for clear communication and personalized services.
Always Available
Users can communicate with Amelia digital agents by voice, chat, text — any channel they need.
Amelia is well-equipped to transform companies with large customer bases, such as one global firm where digital agents support more than 9 million active users.
108 Languages
Quality customer service requires clear communication. Amelia digital agents speak 100-plus languages for personalized experiences.
1000+ Integrations
Amelia's integrations are built on Apache Camel, an open-source framework with thousands of integration templates.
90% Satisfaction
Amelia digital agents build customer loyalty — 9 out of 10 consumers at one global brand give Amelia top service scores.
Some of the world's largest companies depend on Amelia for customer service, IT support, new digital services and more.
Alcatel Lucent
Alcatel-Lucent Enterprise partners with Amelia to improve call center customer experiences and operations.
ASICS
The global sports company utilizes Amelia digital agents to improve customer experiences.
Aveanna Healthcare
Aveanna Healthcare, a Pediatric and Adult Home Health provider, deployed Amelia to handle time-consuming, repetitive employee requests through Workday and two mobile apps.
California Casualty
California Casualty (CalCas), a leading auto and home insurance carrier, is integrating Amelia into its front-line customer service operations.
CGI
CGI leverages Amelia as a Virtual Engineer to improve its automation and monitoring capabilities.
Chemours
The Chemours Company (Chemours), a global leader in the chemical industry, deployed Amelia to enhance services for its employees and contractors.
Datacom
Amelia set to enhance employee experiences by delivering instant, human-like service desk support for Datacom, Australasia's largest homegrown tech company.
Fujitsu
Fujitsu, a top 10 global IT service provider, deployed Amelia as the cornerstone of its Intelligent Automation Platform (IAP).
NTT DATA
NTT DATA, a part of NTT Group, is a trusted global innovator of IT and business services.
Kenneth S. Nugent, P.C., Attorneys at Law
Amelia is deployed as a digital legal assistant for the premier law firm’s intake specialists, receptionists and legal teams.
Resorts World Las Vegas
Resorts World Las Vegas hired Amelia, renamed RED, as the resort's digital concierge. RED provides a variety of services for resort guests and employees, including check-in and check-out, dinner reservations, booking time off and more.
Seguros SURA Chile
Seguros SURA, a leading insurance provider and subsidiary of Grupo SURA, deployed Amelia as a customer care virtual assistant to help customers with their insurance policy, claims status or general insurance-related questions.
Telefónica
Telefónica, the Spanish multinational telecommunications company, deployed Amelia to replace its legacy IVR system as a voice-based customer service agent for its Peruvian contact centers to handle all calls received to its hotlines.
Telenet
Telenet deployed our Conversational AI platform to differentiate its front-line customer service operation with omnichannel customer support.
Toyota Financial Services España
Toyota Financial Services España (TFS España), a subsidiary of Toyota Financial Services Corporation (TFSC), deployed Amelia as its customer care virtual assistant to improve operational efficiency and reduce response times to customer requests.
Unisys
Amelia and Unisys Corporation have embedded cognitive AI capabilities within InteliServe™, the Unisys workplace automation platform.
Visionworks
Visionworks deployed Amelia as its virtual specialist for customer service and engagement, interacting with users to schedule/confirm eye appointments, conduct follow-ups, and initiate patient outreach via phone, mobile and text.
Amelia is repeatedly recognized by third-party analyst firms for industry leadership in Conversational AI, digital agents, vertical reach and innovation. Don't take our word for it — review our analyst recognitions from the past several years.