Amelia, the Trusted Leader in Enterprise AIAustralia & New Zealand
Headquartered in New York, Amelia is the largest privately held Artificial Intelligence in the world. The A/NZ team, based in Sydney, leverages more than two decades of global experience delivering industry leading and industry packaged autonomic and cognitive solutions for Government, Enterprise and Medium Business.
Amelia is the leading intelligent virtual agent, powered by Conversational AI. She can be hired for jobs and tasks in any industry, and delivers superior digital services.
A Digital Human
Amelia possesses human-like skills to provide virtual customer support and IT Help Desk service. She can also act as a digital call centre agent.
Builds Digital Agents On Her Own
Amelia is the only solution in the market that can create digital agents herself for routine, time-consuming tasks. It’s AI building AI.
Never Stops Learning
Amelia gains new knowledge and skills from every user conversation through the Amelia Integrated Platform.
More Than a Chatbot
Chatbots are just for FAQs. Amelia can do so much more.
Knows Your Language
Amelia speaks 100-plus languages for clear communication and personalised services.
Available Anywhere, Anytime
Users can communicate with Amelia by voice, chat, text — any channel they need.
Meet Our Clients and Partners
Explore how these companies are utilising Amelia for enhanced call centres, superior IT support, new digital banking services and more.
Amelia has years of enterprise-class experience with some of the world's top brands. Learn more about her market-leading capabilities in different roles and industries.
Streamlining Healthcare Experiences
As a complement to medical professionals and provider networks, Amelia with her Conversational AI capabilities can be truly transformative. In fact, more providers and patients are turning to telemedicine, accelerating the trend of patients accessing information and services via AI-powered digital agents like Amelia.
Through Amelia's end-to-end automation of the healthcare payments ecosystem, patients can concentrate on their overall care plans, and providers can deliver more personalised and efficient services.
Explosive growth in digital banking services is forcing banks to completely rethink customer service. Traditional banks are competing with digital-native newcomers and need technology to keep up. Personalisation in digital banking is a must to build customer trust, loyalty and satisfaction.
Amelia, with her years of digital banking experience, is the best solution to address all of these challenges.
Personalised Insurance Services with Conversational AI
Customers today want fast and guided interactions with their insurance providers. However, backend systems for most established providers are complex, implemented over many years, and stitched together without standard interfaces, leading to frustrating customer experiences.
Enter Amelia, an intelligent digital agent with years of experience handling end-to-end insurance processes for some of the industry's most prominent providers.
Collaboration between humans and machines, using our flagship digital agent platform Amelia, will help government agencies and organisations achieve new levels of efficiency and optimisation in the next decade.
Amelia is a proven platform for government agencies that demands the highest levels of security and compliance, and it also powers e-citizen services. In fact, almost any governed process can be digitally transformed.
No company is more prepared to lead this march toward a collaborative future than Amelia. Together with our government implementation partners, we’re eager to help your government agency or enclave do the same.
