The Amelia Blog Conversational AI Viewpoints and Insights

"Software is eating the world, service is eating software. The key to service is customer experience. You get that, you got it all," said Peter Bendor-Samuel, Founder and CEO of @EverestGroup, during our most recent hybrid seminar. Watch the replay here! https://t.co/XwXn0m7Egr https://t.co/SIKOXTydBF

— Amelia (@IPsoft) November 19, 2021

A successful Conversational AI deployment calls for a great deal of planning. For Conversational AI best practices and deployment insight, read the article below. https://t.co/aYOWMfrW2y

— Amelia (@IPsoft) November 19, 2021

You can't get real talk from a chatbot. Unlike basic chatbots, Amelia can hold personalized, human-like conversations with customers. Find out how you can empower your customers with Conversations, Not FAQs at https://t.co/pKwY1Vm6vo. #ConversationsNotFAQs https://t.co/5HAQmz5fhP

— Amelia (@IPsoft) November 19, 2021

During Part 2 of Intelligent Automation Radio's podcast with Chetan Dube, he shared his tips for hiring the right digital employee, among other topics. Follow the link below to listen to the full podcast, now available on Chetan Dube's website! https://t.co/LdDZNFeQop https://t.co/G81N8YcrCC

— Amelia (@IPsoft) November 18, 2021

Amelia delivers #customerservice experiences that customers will prefer over 800-numbers, generic service emails, and simple chatbots. https://t.co/5hH3Wpi9gr

— Amelia (@IPsoft) November 18, 2021

Check out the video below to learn why Hamid Habibi, Technical Solution Architect at Amelia, and Harrison In, Cognitive Implementation Engineer at Amelia, are excited to safely return to our headquarters in Manhattan! https://t.co/6XjPhQFFMi

— Amelia (@IPsoft) November 18, 2021

Travel restrictions are easing and people are eager to book their next trip. To manage the influx of people returning to travel, Conversational AI can help airlines, hotels and travel companies deliver safe, seamless and instant customer support at scale. https://t.co/E2IWCtrjUV

— Amelia (@IPsoft) November 18, 2021

Telcos are leveraging AI to improve business operations and customer experiences. In fact, AI investments in the telco sector are predicted to reach $36.7 billion annually by 2025. Read our paper to learn more about the AI-Powered Telco. https://t.co/HEA8CAEBpj

— Amelia (@IPsoft) November 18, 2021

Amelia AIOps fully automates repetitive and high-volume IT tasks, allowing human IT employees to focus on more challenging assignments. The result? Companies increase their overall operational efficiency. Learn more in our latest white paper! https://t.co/SF3bWT1YRy

— Amelia (@IPsoft) November 17, 2021

As people return to travel, they expect digital, contactless services throughout their journeys. By hiring Amelia as a 24/7 Digital Concierge, hospitality and travel companies can ensure every guest has an exceptional experience. https://t.co/Sm6QHMapOB https://t.co/70DntoLnKt

— Amelia (@IPsoft) November 17, 2021