The Amelia Blog Viewpoints and Insights on Conversational AI

Industry analysts agree: Amelia is a leader in Conversational AI and intelligent automation! Since June 2021, Amelia's market-leading enterprise AI solutions have been recognized in a dozen third-party analyst reports. Explore our latest recognitions here: https://t.co/Bxtz1TMQco https://t.co/klEV0ofeuC

— Amelia (@IPsoft) August 18, 2022

Voice continues to be a critical channel for customer service, and many companies have deployed voice assistants to match demand. However, not all assistants can handle customers' complex questions. Find out why the AI brain behind the voice matters: https://t.co/TThn6HsLB5

— Amelia (@IPsoft) August 18, 2022

@Telenet, the leading telco & entertainment services provider in Belgium, has hired Amelia as its Virtual Customer Service Agent to provide 24/7, omnichannel customer support for Telenet & BASE, the provider's two primary brands. #AmeliaHired https://t.co/hGuEuKETvP https://t.co/FXrzRkwbLr

— Amelia (@IPsoft) August 18, 2022

Get Started with Amelia! Whether you're in the midst of piloting an AI solution or just beginning your automation journey, Amelia is here to help. Gain insights on how to plan, build and launch your AI project here: https://t.co/OXuPUsR3a9 https://t.co/fhgf0WNQpJ

— Amelia (@IPsoft) August 18, 2022

During our recent hybrid seminar, @DXCTechnology's Ray August & Amelia's Chetan Dube sat down to discuss the transformational benefits of automating insurance customer experiences. Check out their full discussion on our Knowledge Center! https://t.co/LVNsM8KIfZ https://t.co/8NSCZCADiS

— Amelia (@IPsoft) August 17, 2022

During our recent What's Next hybrid seminar event, Amelia's Director of Cognitive Implementation Joshua Schechter shared several exciting updates from the Amelia lab! Check out the seminar replay for the full demonstration: https://t.co/53rhiN8DQ1 https://t.co/kLwu5Xuejx

— Amelia (@IPsoft) August 17, 2022

As the world emerges from the pandemic, Conversational AI will help the travel and hospitality industry overcome its most pressing challenges and empower the industry to return stronger than ever before. Click the link below to learn more! https://t.co/zkQvrVhTAK

— Amelia (@IPsoft) August 17, 2022

Banking is becoming increasingly digital and hybrid. To ensure employees can reliably and securely use their digital tools from wherever they work, retail banking leaders should invest in AIOps to strengthen their IT operations. https://t.co/aJddyUXn4v

— Amelia (@IPsoft) August 17, 2022

People want immediate answers, not endless transfers. Build a better call center and create extraordinary experiences with Amelia. To learn more, access our new white paper here: https://t.co/QY0VNj90KX https://t.co/CLpNt2QDUw

— Amelia (@IPsoft) August 17, 2022

Your time is precious. That’s why we’ve removed the gates on our premium content — no more filling out contact forms! Start with our white paper on Conversational AI’s impact on the travel industry, & then if you want to schedule a demo, click Contact Us: https://t.co/U0qwj5BcpQ https://t.co/y8GbWy2Udi

— Amelia (@IPsoft) August 16, 2022