Top-tier companies turn to Amelia to improve user support, automate critical IT systems, and create extraordinary experiences. Amelia's premier customer base reflects the diversity of her skills in a variety of industry roles.
When Amelia teams up with human colleagues, the possibilities are limitless.
91% satisfaction
Amelia is more than a chatbot — she’s a fully engaged Digital Employee™. With her cognitive abilities, she delivers high customer satisfaction levels. More than nine out of 10 consumers at a European bank rated Amelia’s service as good or very good.
4000000 conversations
As the market-leading Conversational AI agent, Amelia easily scales for high-volume contact centers. She averages more than 4 million conversations monthly for a major telecommunications provider.
40000 chats
Amelia is a trusted enterprise-ready platform, with experience at some of the world’s leading brands. She interacts in 40,000 chats per month in German, English and Spanish for a global telecommunications company.
93% resolution rate
Utilizing Amelia as part of a digital-human hybrid workforce results in higher first-touch resolution rates. She accurately handles 93% of requests for an international hospitality company.
Ready for Conversational AI?
We know Amelia can make a difference in your business — and we're here to help.
