About this Episode
In this inaugural episode of The Essential Guide to Digital Employees, IPsoft Principal and VP of Emerging Technologies Ergun Ekici discusses the basic elements of Conversational AI, including how these systems work, how they can be used for business purposes and more. Ergun reviews three Conversational AI use cases, and looks at how true Conversational AI distinguishes itself from chatbots. Ergun also breaks down how best to measure the success of Conversational AI deployments. Throughout this episode, viewers will learn the basics of Conversational AI and beyond as they commence or enrich their AI journeys.