Amelia StrAIght Talk: Eric Fradet, Capgemini Vice President of Global Service Delivery for Infrastructure Services

Learn how Eric Fradet from Capgemini utilized AI as part of Capgemini’s Intelligent Operations initiative to improve user experiences.

Eric Fradet, Vice President of Global Service Delivery for Infrastructure Services at Capgemini, believes successful AI deployments depend on several factors including: establishing clear project goals, communicating those goals effectively to all parties, and setting expectations on outcomes and value. Join us to hear how Eric spearheaded the deployment of AI and automation as part of Capgemini’s Intelligent Operations initiative.

Amelia StrAIght Talk is a series of on-demand webinar interviews with real-world practitioners of Conversational AI and automation. These innovators are intimately familiar with how to deploy and operationalize AI within enterprises. With our guests’ insights and best practices, other businesses can gain critical knowledge that can be utilized to launch AI projects with confidence and clarity of purpose.

For each interview, viewers can submit questions that will be answered by guests and Amelia experts.

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A Beginner’s Guide to Conversational AI

Crossing the bridge between digital assistants/chatbots and real Conversational AI requires a fuller understanding of how the technology works and its potential business value.

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