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Interview

Launch your journey to the Future of Work!

Interview Amelia, the market-leading Conversational AI solution, to see the kinds of roles and tasks that she can take on for your company, no matter the industry. Once you hire Amelia into your organization, you're on a path to build a hybrid workforce, where digital and human workers collaborate for greater business value.

Interview Amelia

Learn More About Amelia's Market-Leading Capabilities

Amelia is the most comprehensive Conversational AI agent on the market. Customers and employees communicate with her in natural language, over any channel, to resolve support issues or ask questions. She responds quickly and carries out tasks by connecting with back-end systems. She delivers relevant, personalized information efficiently, freeing up humans to focus on high-value tasks.​

Customer Care

Providing premier customer experiences has never been more critical for business growth. Call centers are experiencing massive spikes in volume and are struggling to keep up. Businesses must provide end-to-end, personalized user experiences that are available 24/7.

Interview Amelia for Customer Care and hire her to deliver superior customer service. Available skills include:

  • Product/Service Order Management
  • Product/Service Information Management
  • Payments & Contracts Management
  • Customer Portal
  • Appointment Management
  • Company Information Management

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On-Demand Customer Care with Amelia

Businesses today are dealing with high customer service volumes through call centers and online channels.  Hold times are up, customer satisfaction is nosediving, and companies are eroding brand loyalty as a result.

Amelia can field and triage customer calls on the first touch, answer questions and process transactions, and only route calls to human agents when necessary — resulting in positive experiences for everyone.  Watch this video to learn more.

Network Administrator

Optimize and automate your network infrastructure with Amelia. She can provide 24/7 support, monitoring and maintenance while handling an almost unlimited amount of inquiries. What's more, she can integrate with other IT management systems to provide a holistic view of network health, potential issues and resolutions.

Once you interview and hire Amelia, you can avoid network downtime that could adversely impact your business. Available skills include:

  • Network Diagnostics and Troubleshooting
  • CPU Monitoring
  • Device Uptime Monitoring
  • Router and Switch Management
  • Device Port Management
  • Firewall Administration and Troubleshooting

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IT Service Desk Engineer

Amelia automates IT Service Desk tasks end-to-end to handle virtually any volume of inquiries. She also integrates with your current IT management systems, so she can get to work right away. With Amelia, you can eliminate long wait times for IT support, resolve issues faster, and make your human workers more productive.

Interview Amelia and view her expertise in these areas:

  • Password Reset
  • Outlook Configuration and Troubleshooting
  • Unlock Accounts
  • Printer and Device Configuration and Troubleshooting
  • Wi-Fi Setup and Troubleshooting
  • Open, Close and Manage Support Tickets
  • Web Conference Setup and Troubleshooting
  • VPN Troubleshooting
  • USB Request Management
  • Single Sign-On Troubleshooting
  • Lost Device Reporting
  • New Equipment Requests
  • IP Phone Troubleshooting

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Scale IT Services with Amelia

Amelia's first role was for IT Services, providing password resets, access permissions and server diagnostics for IT support personnel.

With her ability to automate IT Services end-to-end, she can eliminate jammed ticket queues and provide quick resolutions for end users — all through the power of Conversational AI and intelligent automation.

  • Ready For Your Business

    Amelia performs IT Service Desk, Help Desk and IT Operations tasks with industry-leading scale and speed, eliminating IT support queues and reducing resolution times.

  • Support For Remote Workers

    Eliminate long IT support wait times for your remote workers, resolve issues faster, and make at-home employees as productive as if they were at the office.

HR Coordinator

Interview Amelia to learn how she can provide always-on HR services, supporting hundreds of user inquiries each month. From expense management, to PTO scheduling, to travel coordination and more, Amelia can take on repeatable HR and administrative tasks, saving time and improving efficiency for workers, managers and administrators.

Skills include:

  • Expense Management
  • Absence Management
  • Office and Meeting Management
  • Transportation Coordination

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The Most Human AI for the Enterprise

As the market-leading Digital Employee, Amelia delivers the best elements of human interaction – conversation, expression, emotion and understanding – to user experiences, driving deeper connections and greater business value.

  • Out-of-the-Box Skills

  • Self-Learns and Improves Over Time

  • Fully Skilled Digital Employee

The Intelligent Contact Center

In our white paper, we examine the benefits of an enterprise adopting a strategy for what we call the Intelligent Contact Center. Companies can utilize Conversational AI-powered virtual agents to provide first-line resolution and support for customers, and leverage AI and automation in back-end systems for more efficient business processes.

Read about the benefits of this approach, then interview Amelia to take on critical roles in your company today.

Download Our White Paper

Ready for Conversational AI?

We know Amelia can make a difference in your business — and we're here to help.

Let's Talk!