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Interview Amelia

See examples of the kinds of roles that Amelia, the market-leading Conversational AI agent, can take on for your company. Once you hire Amelia, you can build, create and deploy your own Amelia to handle a variety of use cases.

From there, you're on a path to build a hybrid workforce, where digital and human workers collaborate to create extraordinary user experiences.

Amelia is Ready to Work

Amelia is the market-leading Conversational AI agent. Users communicate with her in natural language, over any channel, to resolve support issues and process requests. Interview Amelia in one of the four example roles below to see her in action.

Customer Care

Providing extraordinary customer experiences has never been more critical for business growth. Call centers are experiencing massive spikes in volume and are struggling to keep up with customer demands. Businesses must provide end-to-end, personalized user experiences that are available 24/7. Amelia is trained on customer support processes across various industries, making her the ideal digital customer service agent.


Interview: Customer Care

Interview Amelia on these Customer Care skills:

  • Product/Service Order Management
  • Product/Service Information Management
  • Payments and Contracts Management
  • Customer Portal
  • Appointment Management
  • Company Information Management

Network Administrator

Optimize and automate your network infrastructure with Amelia. She can provide 24/7 support, monitoring and maintenance while handling an unlimited amount of inquiries. What's more, she can integrate with other IT management systems to provide a holistic view of network health, potential issues and resolutions.


Interview: Network Administrator

Interview Amelia on these Network Administrator skills:

  • Network Diagnostics and Troubleshooting
  • CPU Monitoring
  • Device Uptime Monitoring
  • Router and Switch Management
  • Device Port Management
  • Firewall Administration and Troubleshooting

IT Service Desk Agent

Amelia is a master at IT Service Desk tasks, handling high volumes of support requests end-to-end. She also integrates with your current IT management systems, so she can get to work right away. With Amelia, you can eliminate long wait times for IT support, resolve issues faster and create extraordinary employee experiences.


Interview: IT Service Desk Agent

Interview Amelia on these IT Service Desk Agent skills:

  • Password Reset
  • Outlook Configuration and Troubleshooting
  • Unlock Accounts
  • Printer and Device Configuration and Troubleshooting
  • Wi-Fi Setup and Troubleshooting
  • Open, Close and Manage Support Tickets
  • Web Conference Setup and Troubleshooting
  • VPN Troubleshooting
  • USB Request Management
  • Single Sign-On Troubleshooting
  • Lost Device Reporting
  • New Equipment Requests
  • IP Phone Troubleshooting

HR Coordinator

Amelia can provide always-on HR services, supporting hundreds of user inquiries each month, ensuring your employees receive the HR answers they need. From expense management, to PTO scheduling, to travel coordination and more, Amelia can take on repeatable HR and administrative tasks, saving time and improving efficiency for workers, and HR administrators.


Interview: HR Coordinator

Interview Amelia on these HR Coordinator skills:

  • Expense Management
  • Absence Management
  • Office and Meeting Management
  • Transportation Coordination

Amelia's Industry Roles and Skills

Amelia is capable of taking on much more than the roles described above. She possesses critical skills in banking, insurance, healthcare and other industries. Explore Amelia's experience and expertise by visiting our Solutions pages.

"You're Hired, Amelia."

Once you've interviewed Amelia, the next step is to hire her — and many companies have done so for multiple roles. Read through her latest job announcements.

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