Knowledge Center White Papers, Analyst Reports and Best Practices

Amelia AIOps fully automates repetitive and high-volume IT tasks, allowing human IT employees to focus on more challenging assignments. The result? Companies increase their overall operational efficiency. Learn more in our latest white paper! https://t.co/uYrSGtM8aH

— Amelia (@IPsoft) September 25, 2022

Mounting call volume & staffing shortages are straining the customer experience in insurance contact centers. Providers can alleviate this pressure by hiring Conversational AI digital agents to deliver personalized, human-like service at AI speed & scale. https://t.co/6ipxLwjCAO

— Amelia (@IPsoft) September 25, 2022

Extraordinary is... when customer service is easy, friendly and puts a smile on your face. Find out how to create extraordinary customer experiences with Amelia, the Most Human AI: https://t.co/dAXmCUQe2o https://t.co/qLURtAkaML

— Amelia (@IPsoft) September 24, 2022

Organizations of all sizes, technical acumen and IT budgets benefit from the democratization of AI via no- and low-code platforms. Read this article on The Amelia Blog to learn more! https://t.co/5J97150Fdu

— Amelia (@IPsoft) September 24, 2022

Financial services firms can hire Amelia to handle 100% of lead-qualifying calls end-to-end, freeing financial advisors from repetitive, time-consuming tasks and enabling them to focus solely on creating extraordinary client experiences. https://t.co/8RK50IuPK8

— Amelia (@IPsoft) September 24, 2022

Health insurance and healthcare providers can transform their digital front doors with Amelia. Unlike FAQ chatbots, Amelia creates extraordinary member and patient experiences by instantly resolving complex requests. Watch this video to learn more: https://t.co/OMeJ8Uzpcr

— Amelia (@IPsoft) September 23, 2022

Telcos are leveraging AI to improve business operations and customer experiences. In fact, AI investments in the telco sector are predicted to reach $36.7 billion annually by 2025. Read our paper to learn more about the AI-Powered Telco. https://t.co/JnZXcekqpl https://t.co/asnp3cqu4t

— Amelia (@IPsoft) September 23, 2022

In Amelia CEO Chetan Dube's latest article for @ForbesTechCncl, he makes the case that the future of business is human + machine, not either/or. Read the full article here: https://t.co/5QadEoGhkF

— Amelia (@IPsoft) September 23, 2022

For many companies, the post-pandemic workplace involves a hybrid of on-site and remote work. Regardless of where employees work, Digital Employees can help their human colleagues maintain continuity of service and productivity. https://t.co/Pkul37pQTP

— Amelia (@IPsoft) September 23, 2022

Thank you to all who attended our hybrid seminar, What's Next in Digital Healthcare Experiences — it was a fantastic discussion on how AI can generate positive outcomes. If you were unable to attend the event, the replay is now available — watch it here! https://t.co/UPzwqt4nxN https://t.co/zcUqNY875w

— Amelia (@IPsoft) September 23, 2022