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Amelia Conversational AI Product Description
AMELIA® is a cognitive software agent who listens and interacts with people to solve problems through conversations.
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Amelia Conversational AI Product Description (Cloud)
AMELIA® for Cloud is a cognitive software agent who listens and interacts with people to solve problems through conversations.
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Cookie Policy
Information about website cookies and how they are used by Amelia.
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Customer Support and Maintenance Services – Standard Maintenance Schedule
This Maintenance Schedule provides the terms and conditions under which the contracting Amelia/IPsoft entity will provide support for its software under applicable contracts.
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Customer Terms & Conditions
Terms and conditions for Amelia's customers
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Data Processing Agreement
The Amelia Data Processing Agreement is an agreement between Amelia and Customer with regard to the Processing of Personal Data.
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Data Transfers
Privacy statement to customers and partners regarding data transfers.
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GDPR (General Data Protection Regulation) & Amelia
Basic information about the General Data Protection Regulation (GDPR) requirements for data privacy and security.
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GDPR FAQs and Glossary
Glossary of GDPR terms and frequently asked questions.
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GDPR Product Readiness
How Amelia helps our partners and customers by ensuring that Amelia products and services are set up for GDPR compliance.
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General Terms of Use
Terms of Use for Amelia Services and Software. Learn more about our legal requirements.
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Intellectual Property and DMCA
Information about the Digital Millennium Copyright Act of 1998, as well as information on Trademarks and Patents at Amelia
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IPuniversity (Training) Terms and Conditions
Terms and Conditions for using IPsoft IPuniversity, our world-class training program for Amelia, IPcenter, 1Desk, and other exciting IPsoft solutions!
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Key Changes Under the GDPR
The key changes in General Data Protection Regulation with a brief explanation of each major and important change.
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Merger Amelia NL B.V. and IPsoft NL Coöperatief U.A.
In accordance with article 2:314 paragraph 2 Dutch Civil Code, the documents as meant by law in relation to the merger between Amelia NL B.V. and IPsoft NL Coöperatief U.A. are made electronically available on this website and can be downloaded here.
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Partner Alliance Program
The Amelia Partner Alliance Program is designed to exceed our partners' needs, from sales and technical support to education and marketing.
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Privacy
We at Amelia know you care about how your personal information is used and shared, and we take your privacy seriously.
Legal & Privacy
Our legal index provides you with consolidated information about our privacy position, copyright notice and terms for our website including user accounts such as our Community and support sites.
Please be aware that by using this site you are accepting our Terms of Use.