Conversational AI in Banking — 3 Common Mistakes That Businesses Make

June 15, 2022 • 1 minute read

Faisal Abbasi, Amelia's Managing Director UK & Ireland and Europe, reviews the three most common mistakes that banks should avoid to find success with Conversational AI.

Read more in Technology Dispatch.

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The Intelligent Contact Center

Companies have spent decades implementing Interactive Voice Response (IVR) systems in their call and customer care centers, but they've proven unable to keep up with customers' expectations.

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