Digitalisation World Highlights Amelia’s Partnership with Aruma to Aid the Disabled Community with AI

October 3, 2019 • 1 minute read

Digitalisation World recently highlighted Amelia's (formerly IPsoft) partnership with Aruma, one of Australia’s leading disability service providers. Initially, the two companies will develop conversational AI solutions to help staff provide better support to customers.

Digitalisation World, an online publication covering key technologies that underpin the digital revolution, highlighted Amelia's partnership with Aruma, one of Australia’s leading disability service providers, in a recent article.

Initially, the partnership will use Amelia's industry-leading digital colleague Amelia to assist staff with administrative tasks such as reporting and scheduling. Amelia will also capture data and build a knowledgebase about Aruma’s practices so staff can provide optimized support to customers.

Click here to explore ways that conversational AI can be used to enhance the lives of the disabled and elderly communities.

“Part of the Aruma’s strategic innovation initiative is identifying and working with like-minded people and companies who want to learn with us. That is why we are thrilled to work with Amelia to bring Amelia into the disability sector in Australia,” Mark Doro, Aruma’s Chief Transformation Officer, said in the article. “With [Amelia] as a partner, we can explore how we can combine the powers of human and digital labor to be more efficient, sustainable and, ultimately, impactful, which is what we are really working towards at Aruma.”

Click here for highlights from the Digital Workforce Summit panel discussion, “AI and Public Health,” featuring Aruma CEO Andrew Richardson, as well as a one-on-one interview here.

You can read the full Digitalisation World article here.

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