IPsoft’s Global HR Director Explores AI’s Impact on the Workforce

July 25, 2019 • 1 minute read

In a recent op-ed written for HR.com, Ken Martin, IPsoft’s Global HR Director, explored the ways in which AI will change how people work. Martin also explored how AI can be a tool for reskilling and transformational change within organizations.

“It is imperative that we, as HR leaders, honestly confront the way our roles are changing and rethink how we can utilize the tools available to keep pace with our evolving businesses,” IPsoft Global HR Director Ken Martin wrote in a recent op-ed for HR.com exploring the impact of Artificial Intelligence (AI) on the HR sector.

Martin described how HR roles are evolving as AI changes the very nature of work. “The modern evolution of work can be traced back to the second industrial revolution, when machines bolstered the human workforce,” he wrote. “[On] through [to] the information age, where automation created efficiencies, and now the enterprise is entering yet another paradigm shift in how we work with the introduction of intellectual work.”

• Click here to see an interview with Deloitte’s John Brownridge on AI’s transformative impact on HR.

To adapt to emerging AI trends, HR teams should look at reskilling their workforce to target their experience and expertise into new areas that depend on uniquely human skillsets. “As we are moving towards this unprecedented change, HR needs to ensure that all are on board,” Martin explained. “HR departments have an essential part to play in training humans to work alongside machines. HR needs to help organizations transform the future world of work, to provide the best employee experience.”

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