Professor Christopher Manning Discusses Ethical AI on IDG Connect

August 2, 2019 • 1 minute read

In a recent post on IDG Connect, Stanford University Professor Christopher Manning, director of the Stanford Artificial Intelligence Laboratory, discussed the implications of AI creation. In his commentary, Professor Manning lists the parties responsible for safeguarding AI projects.

Ask the average American about Artificial Intelligence (AI), and you’re likely to hear stories and theories about a coming robotic revolt. Fortunately, technologists and business leaders are invested in ensuring safe and ethical AI projects — not only because it’s the right thing to do, but because it’s the best choice for companies’ bottom lines.

In a recent post on IDG Connect (registration required), Stanford University Professor Christopher Manning, director of the Stanford Artificial Intelligence Laboratory, discussed the implications of AI creation. In his commentary, Professor Manning lists the parties responsible for safeguarding AI projects.

"One of the leading ideas is that a lot of these questions about ethics and bias need a broader expertise," he writes. "It's not just about computer scientists dictating the direction and what is and isn't ethical. Humanists and social scientists have experience and expertise in these areas, so we need a broad range of people engaged in the conversation."

To learn more about Professor Manning’s approach to ethical AI, be sure to head to IDG Connect, or read our thoughts on the business implications of ethical AI.

Previous Next

The Intelligent Contact Center

Companies have spent decades implementing Interactive Voice Response (IVR) systems in their call and customer care centers, but they've proven unable to keep up with customers' expectations.

In this white paper, we examine the benefits of an Intelligent Contact Center, where companies utilize Conversational AI-powered virtual agents to provide first-line resolution and support for customers, and augment human employees through AI and automation.

Download our paper to learn the benefits of this approach and why current IVR systems simply will not cut it in today’s hyper-paced digital landscape.

Download