Stop Working People Like Robots When The Future Is Human

September 23, 2022 • 1 minute read

In his latest piece for Forbes, Amelia CEO Chetan Dube explains why the future of business is human + machine, not either/or.

Getty via Forbes

Click here to read Chetan's latest piece for Forbes.

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The Intelligent Contact Center

Companies have spent decades implementing Interactive Voice Response (IVR) systems in their call and customer care centers, but they've proven unable to keep up with customers' expectations.

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