Amelia StrAIght Talk: Michael Muncy, Aveanna Healthcare StrAIght Talk

August 31, 2021

In this StrAIght Talk podcast, Aveanna Healthcare Chief Information Officer Michael Muncy discusses how AI can impact employee and ultimately patient experiences.

At Aveanna Healthcare, its mission is to “revolutionize the way home health is provided, one patient at a time.” By deploying Amelia to handle password resets for the company’s 18,000 caregivers, Aveanna improved overall employee experiences, which subsequently led to the enhanced provision of better patient care. Listen to the full podcast to learn more about how Conversational AI enables Aveanna with its ongoing healthcare mission.

Amelia StrAIght Talk is a podcast series of interviews with real-world practitioners of Conversational AI and automation. These innovators are intimately familiar with how to deploy and operationalize AI within enterprises. With our guests’ insights and best practices, other businesses can gain critical knowledge that can be utilized to launch AI projects with confidence and clarity of purpose.

Watch the Podcast

Previous Next

A Beginner’s Guide to Conversational AI

Crossing the bridge between digital assistants/chatbots and real Conversational AI requires a fuller understanding of how the technology works and its potential business value.

In our latest white paper, A Beginner's Guide to Conversational AI, we explore these subjects for companies pursuing a near- or long-term technology strategy that includes Conversational AI solutions and Digital Employees.

Download our white paper to learn how to generate business value with Conversational AI.