“We [implemented AI] with a vision of what AI could make possible, and that possibility is really quite amazing… The focus on the technology itself kind of isn’t the point — it’s what the technology can do. And if you see AI just like anything else, as an enabler, then that’s the way of approaching the problem.”
Angela Meyer describes herself as a practitioner of called “human-centered design” which utilizes a creative and deeply humanistic approach to problem solving. With a long career as business consultant, designer and educator, Angela now works as Strategic Innovation Lead at Aruma, one of Australia’s largest disability services providers. Listen how she discusses how conversational AI provides a continuity of service to Aruma clients, and how AI technologies are poised to impact society at large.