In the past, cost was often the primary or the only consideration for any IT investment. Not anymore, HFS Founder Phil Fersht observed in a conversation with Amelia CEO Chetan Dube.
Enterprise priorities are always in a state of flux, but never more so than in the past few years as CIOs and business executives pursue IT strategies designed to enhance customer journeys. As HFS Founder Phil Fersht told Amelia CEO Chetan Dube in a recent conversation: "Business continuity and value is starting to trump the cost implications... When I talk to enterprise leaders now, their jobs are about data and governance and change."