April 8, 2022
Amelia's Allan Andersen talks about how digital workers can take over tedious and time-consuming tasks, allowing humans to focus on high-value activities.
In this episode of AI For Business Growth, Dr. Andree Bates, Founder and CEO of Eularis, and Allan Andersen, Amelia's Global Director of Enterprise Solutions, talk about hiring a digital human to help you grow your company faster and more cost effectively.
Companies have spent decades implementing Interactive Voice Response (IVR) systems in their call and customer care centers, but they've proven unable to keep up with customers' expectations.
In this white paper, we examine the benefits of an Intelligent Contact Center, where companies utilize Conversational AI-powered virtual agents to provide first-line resolution and support for customers, and augment human employees through AI and automation.
Download our paper to learn the benefits of this approach and why current IVR systems simply will not cut it in today’s hyper-paced digital landscape.