Joti Balani, Founder & Managing Director AI Luminaries

“We are out of the era of chatbots. The tech has gotten so good that we are in the era of AI assistants.”

From working as a software engineer in the telecom industry to founding, a leader in architecting and delivering strategic enterprise grade Conversational AI transformations, Joti Balani leverages her interests in humanities and technology to drive tremendous value for businesses. In this AI Luminaries podcast, Joti shares insights from several of her clients’ success stories, highlights how she challenges misconceptions about STEM careers and encourages more women to join the industry, and discusses one of her many personal interests: fusion cooking.

Previous Next

What It Takes To Build Extraordinary Customer Experiences

Customer service needs to deliver truly extraordinary experiences, ones that make users feel valued, understood, and loyal to your brand.

Read this white paper to explore what elements are necessary to create extraordinary experiences, and the mission, mindset and technology that are required.

Learn More