“The industry needs to pivot, and they need to pivot to digital transformation. We talk about it— we’re far from it... We need to pivot to what I call ‘insights-first.’”
As the President of the Global Insurance Practice at OZ Digital Consulting, Mark Smith is an expert in helping insurance providers digitally transform. He guides clients with best practices for leveraging emerging technologies, such as Conversational AI, and helps them turn their data into actionable insights. Tune in to this podcast episode of AI Luminaries for Mark’s perspective on the complexity of modernizing insurance organizations, why major insurers are looking to adopt AI, how C-suite executives can digitally transform their companies and much more.