Namratha Nandagopal, Executive Director of Application Development & Quality Assurance, Resorts World Las Vegas AI Luminaries

"Being a part of the technology team, in an industry which is very set in its ways, it comes with that territory... of you having to convince the business every time."

As the Executive Director of Application Development and Quality Assurance at Resorts World Las Vegas, Namratha Nandagopal manages the resorts' in-house software development and testing efforts. Given that Resorts World Las Vegas is the most technologically advanced resort on the Las Vegas strip, Namratha's job is no easy feat - but it's one she is well equipped to handle. In this AI Luminaries interview, Namratha reflects on her years of experience working in technical roles for various resorts and shares her insight on how to successfully deploy AI for hospitality.

To learn more about Namratha's life and career, click here to read her story in our Women in AI series.


Conversational AI & The Return to Travel

With travelers once again on the road and in the air, the travel industry’s appetite to digitally transform their businesses has never been bigger. And with lingering pandemic-related health and safety concerns, mass labor shortages, and ever-changing travel regulations, there has never been a better time, or a greater need, for the industry to invest in Intelligent Automation and Conversational AI.

In this white paper, we examine how Conversational AI will help the travel and hospitality industry to not only recover but thrive in the post-pandemic world.

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