Podcasts

When customers reach a call center that's hired Amelia, the Most Human AI, they don't need to press 0 for help. Instead, Amelia conducts human-like conversations to answer their questions on the first call. Learn more at https://t.co/YaYPjTp46A. https://t.co/63boiCm8Rg

— Amelia (@IPsoft) November 22, 2021

In order to stay resilient and competitive, Property & Casualty insurers are looking for ways to strengthen their IT infrastructure. By deploying Amelia AIOps, P&C insurers can increase their operational efficiency and client satisfaction. https://t.co/Og6Jpx6ZB0 https://t.co/UAVqOBjlxj

— Amelia (@IPsoft) November 21, 2021

Amelia makes everyday interactions between customers and #telco providers as easy as conversation. Watch as she helps a user manage an account without a human coworker's help. https://t.co/vh7QKS9PO8

— Amelia (@IPsoft) November 21, 2021

Our first What's Next seminar featured Conversational AI insights from Group VP of Emerging Trends and Technology Research at Gartner, Anthony J. Bradley, and Amelia CEO, Chetan Dube. Read this blog for key takeaways from the seminar! https://t.co/SKrUvAVI8t

— Amelia (@IPsoft) November 21, 2021

Amelia is an IT Services expert with more than 20 years' experience covering a wide range of L1 and L2 skills. She's an expert at the following: Outlook Configuration and Troubleshooting, Device Configuration, Wi-Fi Setup and Troubleshooting. https://t.co/XIq9pVr3AP https://t.co/Ah7qWaiZTL

— Amelia (@IPsoft) November 20, 2021

For many companies, the post-pandemic workplace will involve a hybrid of on-site and remote work. Regardless of where employees work, Digital Employees can help their human colleagues maintain continuity of service and productivity. https://t.co/mfARkzx6Qe

— Amelia (@IPsoft) November 20, 2021

Did you know that customers are 2.1 times more willing to buy new products and services from a bank with a good #customerexperience? Read this white paper to learn more about how your bank can improve #CX with Conversational AI. https://t.co/MaKrKJXbaA https://t.co/lrcio1ymMe

— Amelia (@IPsoft) November 20, 2021

Retail banks are looking for ways to optimize internal and external digital systems to create better user experiences. With Amelia AIOps, retail banks can streamline their IT operations through the power of intelligent automation. https://t.co/FwRWdX0y4i https://t.co/a4ER4cQ6y5

— Amelia (@IPsoft) November 19, 2021

"Software is eating the world, service is eating software. The key to service is customer experience. You get that, you got it all," said Peter Bendor-Samuel, Founder and CEO of @EverestGroup, during our most recent hybrid seminar. Watch the replay here! https://t.co/XwXn0m7Egr https://t.co/SIKOXTydBF

— Amelia (@IPsoft) November 19, 2021

A successful Conversational AI deployment calls for a great deal of planning. For Conversational AI best practices and deployment insight, read the article below. https://t.co/aYOWMfrW2y

— Amelia (@IPsoft) November 19, 2021