Amelia Hired By Smile CDR to Make Healthcare Data More Accessible

2 minute read

Smile CDR hires Amelia, the leading Digital Employee, to deliver intelligent and intuitive experiences to healthcare users.

NEW YORK, NY, May 14, 2021 — Amelia, the largest independent leader in enterprise Artificial Intelligence (AI), today announced that Smile CDR, a healthcare technology company, is deploying Amelia. Smile CDR will utilize Amelia’s market-leading Digital Employee to act as a conversational interface for FHIR-connected data stores.

Duncan Weatherston, CEO at Smile CDR said: “Our goal at Smile CDR is to allow for governments, healthcare providers and payers to build connected health applications using the HL7 FHIR standard for health data interoperability. We will be utilizing Amelia to help provide a ‘conversational’ and user-friendly way to interact with the data. Amelia is allowing Smile CDR to take important steps in providing more value for customers from their data.”

Chetan Dube, CEO of Amelia, said: “We are very excited to be working together with Smile CDR as they add a conversational interface to their FHIR-connected data stores. Amelia will only further extend Smile CDR’s capabilities for intuitive data comprehension.”

Smile CDR wanted to differentiate its platform in the market by providing a way to interact with data intuitively, which would in turn provide customers more value from their data and from the Smile CDR platform. This will simplify how users request data. Moreover, automating workflows across a range of back-end systems will improve timely access to data, while also helping Smile CDR’s customers derive more value from the platform.

Additionally, the use of Amelia can open the door to creating conversational power portals and mobile apps that allow patients to view test results and receive remote care or track claims processing, and ask questions about coverage.

By implementing Amelia, Smile CDR will be able to allow for more interactive and intuitive storing and accessing of data which will benefit customers and healthcare providers alike.

About Smile CDR

Recognized by Gartner as a Vendor Partner with purpose-built solutions tailored to help payers achieve compliance with CMS interoperability regulations, Smile CDR specializes in enterprise-grade FHIR (Fast Healthcare Interoperability Resources) solutions designed for scale, security, and performance. We help organizations in more than 15 countries including federal and regional governments, health exchanges, providers, payers, researchers, app developers, and others build connected health solutions and products by leveraging our platform and core expertise in health data and HL7 FHIR. Smile CDR is also the maintainer of HAPI FHIR (the open-source reference implementation of HL7 FHIR in Java and the most widely deployed FHIR implementation globally). We are committed to unblocking health data, using standardized data access models to avoid vendor lock in, and providing developer-friendly tooling out-of-the-box for speedy deployments that realize the “Fast” in FHIR. For more information, please visit

About Amelia

Amelia is a leading Enterprise Conversational AI software company with a long history of innovation in automation and Conversational AI. We create fulfilling human experiences through groundbreaking AI solutions, as we enable conversational experiences, streamline IT operations, and automate processes. In 2014, we launched Amelia, the Most Human AI™; then in 2018, we introduced true end-to-end, enterprise-wide automation allowing enterprises to quickly optimize back-end operations. Amelia is consistently recognized by third-party analyst firms as a market leader. Headquartered in New York City with offices in 15 countries, Amelia’s roster of client success stories speaks for itself: Our technology impacts more than 200 of the world’s leading brands, including global leaders in banking, insurance, telecommunications, and other industries. See how Amelia is powering the Future of Work at

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