Everest Group Names IPsoft the Top Leader in IT Operations Automation

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"IPsoft has been a front-runner in the IT operations automation space and has built strong enterprise mindshare through years of large scale automation deployments."

NEW YORK, May 31, 2017 - IPsoft, the leading digital labor company, today announced that it has been recognized as the top “Leader” in IT operations automation as determined by Everest Group’s “IT Operations Automation – Market Update and PEAK Matrix™ Assessment for Products” 2017 report. The PEAK Matrix assesses the relative market success and overall capability of technology providers across a variety of industries.

Read the Everest Evaluation

For this report, Everest Group evaluated eight IT process automation offerings and positioned the technology providers on the PEAK Matrix based on two axes - 1) Market impact and 2) Vision and capability. IPsoft was rated the leader due to its technology capability, vision and strategy, deployment and execution, creation and modification, support and integration, and engagement and commercial model.

“Everest Group’s analysis and positioning of IPsoft as the top leader in IT Operations Automation reinforces the sophistication and caliber of the autonomics solutions and value achieved by our clients since our inception,” said Chetan Dube, CEO, IPsoft. “As we continue to advance our autonomics and cognitive capabilities with IPcenter and Amelia, IPsoft is pushing the boundaries on advancing artificial intelligence (AI) breakthrough solutions for our customers by helping our customers create better operational efficiencies to help them to gain a significant competitive edge.”

“Automation is a truly disruptive force in today’s enterprise IT world. IPsoft has been a front-runner in the IT operations automation space and has built strong enterprise mindshare through years of large scale automation deployments. Clients have appreciated the vast library of prebuilt automations offered by IPcenter as well as IPsoft’s focus on showcasing tangible RoI through a robust business value model,” said Chirajeet Sengupta, Partner, Everest Group.

About Amelia

Amelia is a leading Enterprise Conversational AI software company with a long history of innovation in automation and Conversational AI. We create fulfilling human experiences through groundbreaking AI solutions, as we enable conversational experiences, streamline IT operations, and automate processes. In 2014, we launched Amelia, the Most Human AI™; then in 2018, we introduced true end-to-end, enterprise-wide automation allowing enterprises to quickly optimize back-end operations. Amelia is consistently recognized by third-party analyst firms as a market leader. Headquartered in New York City with offices in 15 countries, Amelia’s roster of client success stories speaks for itself: Our technology impacts more than 200 of the world’s leading brands, including global leaders in banking, insurance, telecommunications, and other industries. See how Amelia is powering the Future of Work at amelia.ai.

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