Wysdom and Amelia Pioneer New Conversational AI Delivery Model

2 minute read

Combining the best of both worlds in AI applications and operations, this exciting partnership represents the future of Conversational AI.

Toronto and New York, March 22, 2021Wysdom.AI today announced a strategic partnership with Amelia, the leader in Enterprise AI, that powers Digital Employees for businesses around the world. Amelia’s market-leading Conversational AI solution delivers the best elements of human interaction to user experiences, driving deeper connections and greater business value.

Wysdom’s market-leading intelligent virtual agent design and optimization solutions will help organizations quickly access and scale Amelia’s capabilities, via a SaaS platform or on-premise.

With years of combined experience building and operating the best Conversational AI experiences across multiple industries, Wysdom and Amelia aim to accelerate Conversational AI adoption while ensuring companies can deliver premium automated customer experiences.

“This is the future of Conversational AI,” says Ian Collins, CEO at Wysdom.AI. “AI applications and AI operations are distinct, and as such require different expertise and technology. Great Conversational AI comes from great optimization, and that is exactly what you will get from the partnership between Wysdom and Amelia.”

“Wysdom’s expertise in building and optimizing conversational assistants makes them an invaluable partner for us,” says Peter Goedegebuure, Amelia’s VP Sales and Country Manager, Canada. “Wysdom will help brands quickly build and optimize Digital Employees based on Amelia, delivering a very human customer experience that is both scalable and cost efficient. The simplicity of leveraging Wysdom’s offerings to deliver Amelia’s capabilities will help large organizations accelerate their adoption of Conversational AI throughout different industries.”

The partnership will support Amelia by accelerating customer growth, and will further expand Wysdom’s role as a leader in the optimization of Conversational AI.

About Wysdom.AI

Wysdom offers a suite of conversational AI design and optimization solutions helping businesses increase customer satisfaction, contain costs, and maximize revenue generation. We use a proprietary suite of analytics, optimization and testing tools, and offer services through a team of experienced conversational AI specialists who ensure clients maximize their conversational AI ROI. Brands around the world fully outsource their conversational AI needs to Wysdom.

Wysdom.AI: [email protected]

About Amelia

Amelia is the enterprise leader in Trusted AI. As a pioneer in AI, Amelia has a proven track record of innovation in automation and Conversational AI. Amelia’s platform captures the rapid innovation of AI ecosystems and transforms these innovations into enterprise grade products ready for customer consumption. Enterprises use Amelia to drive revenue in conversational experiences and enable productivity through operations automation. Amelia is consistently recognized by third-party analyst firms as a market leader. With offices in the US, Europe and Asia Pacific, enterprises trust Amelia’s products and solutions to serve customers on a global basis. See how Amelia is powering the future of work at amelia.ai.

Media Contact:
[email protected]

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