Customer needs and expectations are growing. That’s why we’ve tailored Amelia to match their demands at every turn. In this video, Amelia walks a customer through returning a product. Learn more about Amelia for Customer Care at info.ipsoft.com/customercare.
Crossing the bridge between digital assistants/chatbots and real Conversational AI requires a fuller understanding of how the technology works and its potential business value.
In our latest white paper, A Beginner's Guide to Conversational AI, we explore these subjects for companies pursuing a near- or long-term technology strategy that includes Conversational AI solutions and Digital Employees.
Download our white paper to learn how to generate business value with Conversational AI.