Banking customers can’t stand automated voice menus and chatbots – they want more than basic FAQs or balance inquiries. Amelia, our Digital Colleague, is far superior to a chatbot and can handle a variety of banking tasks with ease.
Crossing the bridge between digital assistants/chatbots and real Conversational AI requires a fuller understanding of how the technology works and its potential business value.
In our latest white paper, A Beginner's Guide to Conversational AI, we explore these subjects for companies pursuing a near- or long-term technology strategy that includes Conversational AI solutions and Digital Employees.
Download our white paper to learn how to generate business value with Conversational AI.