eryone knows AI will change the way the world does business, but most people are expecting the real substantive changes to occur years down the line. During his presentation at DWS 2018, Anthony Abbattista, the Global Cognitive Advantage Leader with Deloitte, laid out the ways that AI is making an impact right now.
Crossing the bridge between digital assistants/chatbots and real Conversational AI requires a fuller understanding of how the technology works and its potential business value.
In our latest white paper, A Beginner's Guide to Conversational AI, we explore these subjects for companies pursuing a near- or long-term technology strategy that includes Conversational AI solutions and Digital Employees.
Download our white paper to learn how to generate business value with Conversational AI.