At this year’s Digital Workforce Summit (DWS), we had a conversation with Timothy Jackson, the Deputy Mayor of the City of Casey in Victoria, Australia about the city’s partnership with IPsoft. The city is developing several use cases in which Amelia will provide enhanced services to citizens. Click here to learn more.
Crossing the bridge between digital assistants/chatbots and real Conversational AI requires a fuller understanding of how the technology works and its potential business value.
In our latest white paper, A Beginner's Guide to Conversational AI, we explore these subjects for companies pursuing a near- or long-term technology strategy that includes Conversational AI solutions and Digital Employees.
Download our white paper to learn how to generate business value with Conversational AI.