DWS 2019 Video: Partner Perspectives with Unisys

May 22, 2019

At this year’s Digital Workforce Summit (DWS), Unisys’ Mickey Davis and Tom Adams discussed their successful ongoing partnership with Amelia. Click here to watch the video.

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The Intelligent Contact Center

Companies have spent decades implementing Interactive Voice Response (IVR) systems in their call and customer care centers, but they've proven unable to keep up with customers' expectations.

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