At this year’s Digital Workforce Summit, Philippe Ruault, the Head of Digital Transformation for global bank BNP Paribas, led a breakout session detailing how his company is using Amelia to transform its customer engagements. Click here to watch the entire presentation.
Crossing the bridge between digital assistants/chatbots and real Conversational AI requires a fuller understanding of how the technology works and its potential business value.
In our latest white paper, A Beginner's Guide to Conversational AI, we explore these subjects for companies pursuing a near- or long-term technology strategy that includes Conversational AI solutions and Digital Employees.
Download our white paper to learn how to generate business value with Conversational AI.