AI implementation veterans have plenty to say about their experiences with AI projects. They recommend determining clear goals, setting proper expectations for ROI and staying focused on user experiences, among other best practices. View this video from the 2019 Digital Workforce Summit to learn more.
Crossing the bridge between digital assistants/chatbots and real Conversational AI requires a fuller understanding of how the technology works and its potential business value.
In our latest white paper, A Beginner's Guide to Conversational AI, we explore these subjects for companies pursuing a near- or long-term technology strategy that includes Conversational AI solutions and Digital Employees.
Download our white paper to learn how to generate business value with Conversational AI.