Enjoy this conversation with Namratha Nandagopal, Executive Director of Application Development and Quality Assurance at Resorts World Las Vegas, and Amelia COO Jonathan Crane about Red, the resort's digital concierge, powered by Amelia.
What’s Next in Digital Hospitality Experiences: Fireside Chat
February 14, 2023
What It Takes To Build Extraordinary Customer Experiences
Customer service needs to deliver truly extraordinary experiences, ones that make users feel valued, understood, and loyal to your brand.
Explore what elements are necessary to create extraordinary experiences, and the mission, mindset and technology that are required.