Conversational AI & The Return to Travel

The global COVID-19 pandemic has had a profound impact on the way the world works and operates. As the virus spread across the globe, country borders shut down and travel ground to a halt, making activities that people once took for granted, such as leisure travel and business trips, distant and deeply missed memories.

People are now travelling again, and the industry is struggling to keep up with demand. The appetite among travel and hospitality companies to digitally transform their businesses has never been greater, and with the accelerating travel comeback, there has never been a better time for the industry to invest in digital tools like automation and AI.

In this white paper, we examine how Conversational AI will help the travel and hospitality industry to not only recover but thrive in the post-pandemic world.

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Enhancing Retail Experiences with Conversational AI

Retailers that enhanced customer experiences with Conversational AI during the pandemic are well-equipped to succeed as the new retail world continues to take shape.

Those that have yet to do so still have time if they take the leap into AI now, and they should: It is expected that retail will soon overtake banking in AI spending.

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