Conversational AI & The Return to Travel

The global COVID-19 pandemic has had a profound impact on the way the world works and operates. As the virus spread across the globe, country borders shut down and travel ground to a halt, making activities that people once took for granted, such as leisure travel and business trips, distant and deeply missed memories.

People are now travelling again, and the industry is struggling to keep up with demand. The appetite among travel and hospitality companies to digitally transform their businesses has never been greater, and with the accelerating travel comeback, there has never been a better time for the industry to invest in digital tools like automation and AI.

In this white paper, we examine how Conversational AI will help the travel and hospitality industry to not only recover but thrive in the post-pandemic world.

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HR Leaders: It’s Time to Onboard AI

The labor shortage is expected to persist, and many organizations anticipate that flexible work, with a combination of virtual and in-office workers, will become the norm going forward. If HR departments do not adjust their current operations, they risk losing out on top talent, as well as losing more employees to companies with better employee services.

Solutions such as Conversational AI and Intelligent Automation can help HR departments navigate these turbulent times.

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