The AI-Powered Telco: How Global Telco Providers Are Using Automation to Transform Operations

June 15, 2021

Learn how global telco providers are preparing their businesses for the future.

AI investments in the telco sector are predicted to reach $36.7 billion annually by 2025. How organizations apply these resources will dramatically alter the way their businesses operate, with immense changes in customer service, employee-facing services, sales and more. Additionally, telco workers will be aided by technologies designed to make their jobs easier, faster and more productive than ever.

In this white paper, we detail how telco providers are employing emerging automation and cognitive AI solutions to improve operations and customer experiences. We provide real-life examples of AI technologies making a difference for today’s premier telcos, and offer a roadmap for you to begin your AI journey and prepare for AI in the upcoming decade.

Download the Free White Paper

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A Beginner’s Guide to Conversational AI

Crossing the bridge between digital assistants/chatbots and real Conversational AI requires a fuller understanding of how the technology works and its potential business value.

In our latest white paper, A Beginner's Guide to Conversational AI, we explore these subjects for companies pursuing a near- or long-term technology strategy that includes Conversational AI solutions and Digital Employees.

Download our white paper to learn how to generate business value with Conversational AI.